Frequently Asked Questions

The Texas Tribune is the only member-supported, digitally focused, nonpartisan news organization that informs and engages with Texans about public policy, politics, government and statewide issues.

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Frequently Asked Questions

Why should I become a member of The Texas Tribune?

As a member, your contributions go directly to supporting our mission by helping make our content free and accessible to all Texans.

What is a sustaining membership?

A sustaining membership means your donation recurs automatically on a monthly or yearly basis via credit card. This provides the Tribune with the sort of predictable revenue that allows us to plan budgets a few years at a time, and it helps eliminate renewal mailings or lapses in your membership.

How can I renew my membership?

Sustaining members don't need to manually renew their membership. You can update billing information, your membership level or cancel at any time by contacting membership@texastribune.org. If you are not a sustaining member, you may renew annually, either online or by sending a membership donation in the mail.

How do I cancel a recurring membership or dispute a charge?

We are here to help! Please directly email our membership team at membership@texastribune.org to cancel a sustaining membership or to dispute a carge on your credit card. You may also call us at 512-716-8695.

How can I check the status of my membership?

Email membership@texastribune.org for more information on your status.

Can I make a one-time contribution?

Absolutely! You can make a contribution here.

Are contributions to The Texas Tribune tax deductible?

Yes. You will receive a tax receipt at the time your gift is made.

What if I want my employer to match my contribution?

You can find out if your employer offers a matching program by clicking here. If your company offers a matching program, please follow the listed directions in order to get your contribution to the Tribune, as matched by your employer. Email membership@texastribune.org with any questions.

What’s the difference between a Registered User and a Member?

Registered users can comment on Tribune stories. This is a free service that you can sign up for here. Members financially support the Tribune on a recurring basis and receive membership benefits.

How do I sign up for Texas Tribune newsletters?

Go to our newsletter subscription page, where you can sign up for any of our free newsletters.

I'm getting too many alerts. How do I manage them?

Simply scroll to the bottom of any email you've received from the Tribune and click "Update subscription preferences" in the footer. Or, you can contact membership@texastribune.org to update your email subscriptions.

Help! I forgot my Texas Tribune username/password!

You can reset it or retrieve it here. Forgot the email address you used to set up your account? Contact us at membership@texastribune.org and we’ll send it to you.

What is the Tribune's mailing address and phone number?

919 Congress Avenue, Sixth Floor, Austin, TX 78701, 512-716-8600

What if I still have a question about membership?

Please email us at membership@texastribune.org or call 512-716-8695.

How do I subscribe to The Blast?

Visit here for pricing and subscription information.

Can I subscribe to The Blast by check or be invoiced?

Yes, please email blast@texastribune.org and request an invoice.

I have questions about The Blast. Whom do I contact?

Please email us at blast@texastribune.org or call 512-716-8695.