Frequently Asked Questions
Why should I become a member of The Texas Tribune?
As a member, your contributions go directly to supporting our mission by helping make our content free and accessible to all Texans.
What is a sustaining membership?
A sustaining membership means your donation recurs automatically on a monthly or yearly basis via credit card. This provides the Tribune with the sort of predictable revenue that allows us to plan budgets a few years at a time, and it helps eliminate renewal mailings or lapses in your membership.
How can I renew my membership?
Sustaining members don't need to manually renew their membership. You can update billing information, your membership level or cancel at any time by contacting firstname.lastname@example.org. If you are not a sustaining member, you may renew annually, either online or by sending a membership donation in the mail.
How do I cancel a recurring membership or dispute a charge?
We are here to help! Please directly email our membership team at email@example.com to cancel a sustaining membership or to dispute a carge on your credit card. You may also call us at 512-716-8695.
How can I check the status of my membership?
Email firstname.lastname@example.org for more information on your status.
Can I make a one-time contribution?
Absolutely! You can make a contribution here.
Are contributions to The Texas Tribune tax deductible?
Yes. You will receive a tax receipt at the time your gift is made.
What if I want my employer to match my contribution?
You can find out if your employer offers a matching program by clicking here. If your company offers a matching program, please follow the listed directions in order to get your contribution to the Tribune, as matched by your employer. Email email@example.com with any questions.
What’s the difference between a Registered User and a Member?
Registered users can comment on Tribune stories. This is a free service that you can sign up for here. Members financially support the Tribune on a recurring basis and receive membership benefits.
How do I sign up for Texas Tribune newsletters?
Go to our newsletter subscription page, where you can sign up for any of our free newsletters.
I'm getting too many alerts. How do I manage them?
Simply scroll to the bottom of any email you've received from the Tribune and click "Update subscription preferences" in the footer. Or, you can contact firstname.lastname@example.org to update your email subscriptions.
Help! I forgot my Texas Tribune username/password!
What is the Tribune's mailing address and phone number?
919 Congress Avenue, Sixth Floor, Austin, TX 78701, 512-716-8600
What if I still have a question about membership?
Please email us at email@example.com or call 512-716-8695.
How do I subscribe to The Blast?
Visit here for pricing and subscription information.
Can I subscribe to The Blast by check or be invoiced?
Yes, please email firstname.lastname@example.org and request an invoice.
I have questions about The Blast. Whom do I contact?
Please email us at email@example.com or call 512-716-8695.